Reliance Bigtv — reliance big tv customer id[protected] channels not showing since long time

Address:

360520

Reliance BIG TV Customer ID[protected] channels not showing since long time. Approximate 3 Months ago error message is showing that Due to Technical reasons channels are not showing and 20 days recharge amount will be credited in your account. But amount not credited in account. After that approximate one and half month long this problem exist and channels are not showing. Then approximate from one months ago error message is showing that Error 400 Signal is lost. Trying to contact customer care daily but call not connected and unable to call customer care. Please look into the matter and take action accordingly.
Thanks