Reliance Bigtv — reliance big tv installation delay by 03 months.

arun527

from Delhi, Delhi

Address:

Jaipur, Rajasthan

I have purchased reliance big tv on 05.05.2018 at 17:45:44 hrs. After purchasing i was told that installation would happen in 40-45 days. Every month they are assuring me for installation but repeated phone calls the are not responding over telephonic conversations. They assure me to install a connection on 31st aug, 2017. But nobody call me nor visited at my place and also it does not happened in that duration. After that i have called their customer support and registerd complaint. During complaint registraion i have been told by their technical support team will contact me and will do installation.
As promised technical team does not contacted me nor done installation.
Really the support system is. No fullfillment of commitments. I have very bad experience with reliance big tv.

Booking id no.14547971

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Reliance BigTV customer support has been notified about the posted complaint.

Sep 06, 2018

Updated by arun527 I have purchased Reliance BIG TV on 05.05.2018 at 17:45:44 hrs. After purchasing I was told that installation would happen in 40-45 days. Every month they are assuring me for installation but repeated phone calls they are not responding over telephonic conversations. They assure me to install a connection on 31st Aug, 2018. but nobody call me nor visited at my place and also it does not happened in that duration.After that I have called their customer support and registerd complaint. During complaint registraion I have been told by their technical support team will contact me and will do installation.
As promised technical team does not contacted me nor done installation.
Really the support system is .No fullfillment of Commitments. I have very bad experience with reliance big tv.

Booking ID No.14547971