[Resolved]  Reliance Bigtv — reliance big tv no dish after paid 499/-, pre booking amount requesting a refund

Address:Hyderabad, Andhra Pradesh, 500089
Website:www.reliancedigitaltv.com/home.html

Dear Consumer Forum Team,

Please take a strict action against Reliance Big TV as they are fooling customers in the name of pre-booking.
After I paid 499 in pre-booking, Reliance Big TV customer care is unreachable by all means. I have tried to call there customer care[protected] several time but call never connects
Now I would like to cancel my booking and get money refund, but there is no such option in there website.
Now its looks like fraud, it is not acceptable.
There are many complaints against them but I am not seeing any of the complaint got resolved.
I am attaching my payment copy which I made in pre-booking.
Its genuine and kind request to the consumer forum to take action against them and ask them to stop pre-booking until they serve all old request and provide refund link for people who have already paid in pre-booking but doesn't get any update from them.

Thanks & Regards,
Bhim
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Sep 19, 2018
Complaint marked as Resolved 
False Information is provided here, my complaint has not resolved yet. I dont know who has marked "complaint is resolved" I think RB TV has done this. Such a fraud company. Could not understand, though there are many complaint against Reliance Big TV, still there is no course of action against them from consumer forum. They are continuing to fool customers, still there website is running with false information. I dont understand what kind of consumer forum is this, How come my complaint marked as resolved without any confirmation and communication with me neither from RB TV nor from Consumer Forum.
Reliance BigTV customer support has been notified about the posted complaint.
Sep 19, 2018
Updated by Bhim Malkh
My complaint has not resolved yet.
Reliance BigTV customer never communicated nor notified me on any thing, they are one of the most irresponsible customer care I have seen so far.
I dont know who is providing Complaint Status: "Reliance BigTV customer support has been notified about the posted complaint." even though I dint receive any communication from them.
Complaint comments 

Comments

I've filed my official complaint on consumer forum. Please follow the link below for filing yours by marking these mail Ids in comment box there.

https://consumerhelpline.gov.in/user/register-complaint.php

[protected]@reliancedigitaltv.com
[protected]@reliancedigitaltv.com
[protected]@rbtv.in
bhanu.[protected]@relianceada.com

Hope this time we'll get some response.

Thanks,

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