Reliance Bigtv — reliance big tv pre-booking id[protected]

Address:

110025

Reliance didn't install my setup box on given time (30-45 days) as promised. I was make my order on 3rd march 2018. Now, i want my refund of 500/- back. But nobody giving me right information about this.
I called on customer care for refund on many times. They told me they have no information about refunding and they suggest me to do mail on [protected]@rbtv.in.
I also sent several mails on [protected]@rbtv.in. But didn't get any update.

Now, i have purchased other setup box from market. So, i need my refund only

Bank info sent on [protected]@rbtv.in and also attached

Regards,
Abhay
[protected]