Reliance Bigtv — subscribed channels not shown despite paying for 1 yr subscription

Address:	Mumbai City, Maharashtra, 442001
Website:	www.reliancedigitaltv.com/home.html

Sir/Mam,

since the past complaint a week ago the set top box has started but its not showing all the channels which were subscribed. The message that keeps popping is all the channels will start in 4 days (since past 5 days. and it was the same in the beginning when suddenly more than half of the channels were gone before the whole set collapsed with no channel at all for almost 20 days.)
I again repeat we have paid substantial amount taken 1 yr subscription and neither the customer care numbers working nor any local network providers willing to set in to correct the issue.
Kindly intervene asap as it is already more than a month since the issue has started and not resolved.

Regards,
Adv P B Taori