Reliance Bigtv — tv channels are not coming properly

Sandeep Goel

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh, 201017

I have recharged my reliance big tv for 2 years plan for all channels, but since last 30 days most of the channels are blocked. Each time i call to the customer care a new date has been given, started with 48 hours to 2-april-2018 and now saying it will be resolved on 10-april-2018. It happened in past as well during sept-dec-2017 when most of the channels get blocked.
It feels 'reliance big tv' is cheating the customer and making them fool.

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Reliance BigTV customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by Sandeep Goel Now since last 3 days no channel is coming, they are really making their consumer a big fool...

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Comments

karthik333

from Bengaluru, Karnataka

Yeah, that's true. None of the premium channels are coming. And their customer support executives are well trained just to dodge customer complaints and mislead them. I dont think calling the customer care is going to be of any use because they are just puppets of the script given by the management. Reliance BigTv company is just taking all o[censored]s on a run. I think the company is heavily burdened with loses. I wonder if anyone has lodged a complaint with consumer court (this website is just a forum, complaining here is not going to solve anybodys problems). If not we should all together file a class action suite. Or we should bring this problem in a blog or media where it catches the attention of the management. Atleast the threat of a law suite and losing company reputation will make them more answerable to the customers.