[Resolved]  Reliance — Bogus billing

Address:

Salem, Tamil Nadu, 636001

I am a reliance postpaid customer and my post paid no is [protected]. during November I received a message from reliance saying that I subscribed for Kamal hassan tip. immediately I contacted their 198 customers care n they asked me whether I send any message to activate it but I never send any message from my phone (am not mad enough to subscribe for these kind of nuisance ) then the guy to whom I spoke assured that no money will be charged for this and activated dnd for me. Then from coming day onwards I started to receive messages from them that I subscribed for various tips like mohanlal, health, fashion and so on. After one week dnd got activated and stopped receiving these nuisance messages. Surprisingly for the next month bill they charged rs 67 towards premium message charges. Immediately I contacted 198 customer care and they said billing was correct but booked a complaint. With in one hour I received a call from a lady she also said that billing is correct I clearly explained what really happened but she seems saying same thing. Then she asked me to contact same 198 if I have more queries.. Again contacted 198 but in vain. Since I don't have much time to approach consumer court I settled the bill n give application to port to state run BSNL.. Very poor service and worst customer support..