[Resolved]  Reliance Broadband — After paying Advance Rental, My internet is not working. My subscriber id:[protected]

Address:New Delhi, Delhi

This is to inform you that I have applied for a Reliance broadband connection on 29th April 2015 and my my subscriber id is[protected]. I am not satisfy with your poor connection and even services. I have put many complaints from 22nd June onwards regarding the internet is not working but still no services are provided by your company. I am totally disappointed with your services. Then now you are sending bill for no internet connections. I have paid advance rental for the month of July 2015 but I don't get your interenet connections for a single day. Why you are sending this bill? My internet is not working since 20th June 2015 and I want my payment back. I don't want to continue your broadband connection any more. I have called more than 50 times to your company but not getting any proper services.
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2016
Complaint marked as Resolved 
Verified Support
Jul 25, 2015
Reliance Communications Customer Care's response
Dear Kaushal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 04, 2015
Reliance Communications Customer Care's response
Dear Kaushal,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information