[Resolved] Reliance Broadband — Bad Service after taking broadband connection

sansim143

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Kindly note on 18th somebody (might be your engineer) cut my broadband line & connected with some other line. I registered 2 complaint on 18th july COmplaint #2354500 &[protected]. But today when I called customer service executive again on 20th they told me that this complaint has been resolved. As per the CS executive this resolved status is updated by your technician. Actually still my cable is disconnected nobody came here to resolve my problem, then how the complaint updated as resolved. I think your technician is intentionally doing this. He cut my cable & connected for some other people? What is this? why I am facing this issue & nobody came here to check on this matter. Pls have a look on this & resolve this issue asap. Also provide your technician number if possible.

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Nov 13, 2016

Complaint marked as Resolved

Verified Support

Jul 21, 2015

Reliance Communications Customer Care's response Dear Sandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications