[Resolved] Reliance Broadband — Bill generated even after I terminated the Broadband connection

AshishNirmal

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

I am Ashish Nirmal, resident of Malkaganj Delhi, I lodged a complaint for discontinuation of the broadband service from reliance on 5th April 2014 after paying the advance bill, customer care personnel told me that i'll get the remaining amount refunded in next 45 days, no communication from their side after that. Today i have recieved bill for the next month, the customer care guys are now not responding to me properly. This has been the worst experience from any broadband company and i wont be taking any sort of services from reliance after this. Reliance people pls close this complaint and refund the excess amount asap. My details:- Ashish Nirmal Cust Id[protected] Cell [protected]/[protected]

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Aug 14, 2020

Complaint marked as Resolved

May 02, 2014

Updated by AshishNirmal Hi,
I have provided you both of my cell numbers and both are working. I don't know why you could not connect. One more thing I would like to bring to your notice is that I have applied for connection termination on 5th April 2014 and I have received a mail stating that the billing has been done till 21st April. Why should I pay for 16 extra days??? If you can install a new connection in just 1 working day then why is it taking 16 days to revoke the services??? Taking 4 5 days to terminate the services is understandable but 16 days is too much. Pls resolve this issue as soon as possible and refund the access amount that i have paid.

Thanks,
Ashish Nirmal
Cell [protected]/[protected]

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

AshishNirmal

from Bengaluru, Karnataka

After repeatedly saying that i have disconnected using reliance services, these reliance people have issued a legal notice against me for not paying the bill for past 2 months. What a kind of is this???? Please find the screenshots of the communications received from them. You dare to drag me to the court and i'll show you what I can do against you. Resolve this asap, as i dont want to receive any further communications from reliance regarding anything. Consumers reading this please DO NOT EVER TAKE RELIANCE services, they are the worst ever service providers.