Reliance Broadband — Bill not received

Address:Pune, Maharashtra, 411057
Website:No website

Dear All Concerned,

Kindly send the bill for the relationship no[protected], for the period from 27/11/2015 to 26/12/2015.

(Dongle No - [protected] & [protected])

We have till date not received the hard copy. The payment has already been done thru ECS.

Kindly treat this matter on top priority, and send the bill for the mentioned period only.

I have been chasing reliance customer care for the last 2 months, yet this is not solved. Kindly send bill at registered email id.
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Kindly contact at [protected]/[protected].
Dear Customer,

Thank you for sharing your alternate number. We have arranged for a call back to address all your concerns.

Regards,
Reliance Communications
I have received the email, but not addressing my query. The bill has been sent for Jan-Feb instead of the quoted period of Nov-Dec. How can the customer care department be so careless that they do not even go through the query, but is always in a hurry to close the same??? Highly disappointed.
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information