Reliance Broadband — Broadband combo plan change request not processing

Address:

Ahmedabad, Gujarat

I am currently having the 500kbps combo plan. I asked the customer care to change my plan to 2mbps unlimited on 17th August 2014 I was told that the plan will change in 2 days which did not change in the given time So i patiently waited till 22nd August 2014 Than i called up customer care again on 23rd to know the status of the complaint on which the result was that the executive made some mistake, again request was taken again mistake made Finally on today a 3rd guy took the request & said it will be done in 24 hrs, How many times do i need to talk to these guys, also they take 15 minutes to answer We need some answers for this...