[Resolved]  Reliance Broadband — Broadband frequent disconnection issue not resolved

My reliance broadband subscriber id is[protected]. I have been facing frequent disconnection issues for the last 6 months. It started when my old braodband modem stopped working and you replaced it witha new one. Sometimes my uptime in a day is merely 10 hours. Yesterday i didnt get it from morning till afternoon. I had already registered several complaints, but they just keep closing my complain without informing and without doing anything. Please replace the modem and resolve the complaint(Please replace the modem)
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Verified Support
Jul 10, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Jul 14, 2015
Updated by psherin
theissye has not been resolved yet.
Complaint comments 

Comments

alternate no - [protected]
I didnt even get a call from technical staff. I got only 3 hours uptime today. Why dont you have any responsibility. I am thining about terminating the connection.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information