[Resolved] Reliance Broadband — Broadband not Installed at home

Chauhan Raman

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Hi, I have paid rs 1300 to reliance executive on 28 july 2015 and on 1 Aug 2015 I received an email from reliance that your customer Id is generated[protected] and your connection will installed within 5 days. After sending emails and many followups with customer care executive they are unable to install my connection because the box available near my house is full. They are not going to expand box or shift anyone else cable to other box. They are waiting for someone to disconnect near my house than only I will get connection. They kept my money in their account and i am facing mental harassment. Kindly do the needful in this regard Thanks Raman Chauhan [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 27, 2016

Complaint marked as Resolved

Verified Support

Sep 12, 2015

Reliance Communications Customer Care's response Dear Raman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 14, 2015

Reliance Communications Customer Care's response Dear Raman,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications