[Resolved] Reliance Broadband — Broadband not working since 2 months !!

Vaibhav Kamath

Address:

Mumbai City, Maharashtra

Cust ID :[protected]. 1) Broadband wired internet connection not working from 20th June 15. 2) Raised multiple tickets but no resolution still. 3) Was informed on 7th Aug that Reliance has not paid the bill from June 15 for the DSC Hub next to my building hence the disconnect. 4) I have raised a request to disconnect my connection and need a waiver. 5) Cust. Rep. told me that it will take 60 days. Pl revert with my payment for JULY-AUG-SEPT'15 of INR 1997 and pro-rata rebate from 20th June to 30th June'15. I am tired of Reliance and don't want to rant on this forum. Just give my money back and spare me this nightmarish service.

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Oct 20, 2016

Complaint marked as Resolved

Verified Support

Aug 14, 2015

Reliance Communications Customer Care's response Dear Vaibhav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 17, 2015

Reliance Communications Customer Care's response Dear Vaibhav,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications