[Resolved] Reliance Broadband — charging me inspite of disconnecting the service | |||
This is regarding the data card number [protected] I had a problem with reliance a month bck( regarding bill adjustments., ) and i lodged a complaint twice at reliance office! the person said they'l call me and solve d problem but none called! but i used to get calls twice daily that my balance is 1400 and i hve to pay asap! when i asked them abt the complaint they said its frm a different department and the other person wil look into the matter! But i never got a call regarding tht!! And they disconnected my account! I was frustrated with all these and So i cleared their bill and told the customer care fellow to disconnect my net!! and also i sent theM a mail fr the same! Now after a month the reliance ppl are calling me again and telling me abt the new bill tht has been generated last month! wen i told them i gt it disconnected last month itself!! they r telling me the request was nt placed!! and i hve to talk to tht person who took my request! how wil i knw who called me frm customer care that day!! reliance has the worst customer care evr! I've used reliance fr a year and i never got a single bill! All they r interested in is to torture their clients and get money! y shld i pay fr somethin i've not used! why shld i pay just cause some Lazy stupid customer care executive forgot to place my request! how can u ppl b so careless., What shld i do now? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sruthi,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications