[Resolved]  Reliance Broadband — Charging money without giving bills/reciepts

Address:New Delhi, Delhi

Hi My ID[protected] I am using Reliance company connection and from the last 4 days I am facing lots of trouble with services. I am using connection with my wifi router and it is not working properly on my system and not even on my wifi router. In the starting, I gave 250 Rs additional charges to executive for connecting internet with wifi router and now they are demanding for 500 Rs. I want to know is this charges under company's rule or they charge accordingly as they want. I dont have any problem to pay but I want your company bill and they are not comfortable to provide us a bill of charges.
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2016
Complaint marked as Resolved 
Verified Support
Aug 09, 2015
Reliance Communications Customer Care's response
Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 13, 2015
Reliance Communications Customer Care's response
Dear Amit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

I have complaint regrading same, day after once again internet service is not working. This month I did not receive your services for 11 days. Calling again and again but no one your executive visit to rectify this problem. This is pathetic kind service. My complaint number is[protected].

Amit Kumar

Mobile:[protected]
Mobile:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information