Reliance Broadband — Complaints getting closed automatically without resolving issues

Address:

Mumbai City, Maharashtra

Complaint no's since 24th :[protected],[protected],[protected] + many more I took a new Reliance broadband connection at borivali on 11th april 2015...Paid advance of 1200 for installation n advance rental...worked till 24th april and till today ie 10th may 2015 its down...Most frustrating is they close complaint automatically without even intimating or confirming client...I call almost twice daily to rel cc to confirm weather complaint is open or closed...spoked with their applette officers 2-3 times yet no resolution...Their DP is down due to rental issue and these guys are just buying time...to add more frustration their billing dept started calling me to pay bill of some 200 bucks...totally shameless company policies...i even lodged complaint on consumer forum and there also i got stupid reply that we have resolved the issue...Am fed up as my work has been badly effected due to their false promises and delay and till now there is no sign of working...Paid 1200 for 12 days of internet and also to have all sorts of frustrating experiences and to receive calls frm their recovery agents to pay more for internet that is down since weeks