Reliance Broadband — half installation done

Address:Bhopal, Madhya Pradesh

hello sir, i have purchased 549/- unlimited combo plan at 24/1/2014. they said that cable will be long so i have to pay 1600/- i paid. but cable connected from my neighbor. since installation of modem on 27 January 2014 my connection stopped working from next 2 hours, i called customer care, they said they will come and fix issue with cable in next 24 hour. no one came. next day i again called, no one came to visit. i called local office they even said that they are busy.. it is the way to deal with customer..?? this happen continue 8 day till today 3/2/2014 no one came i am calling daily three times a Day to customer care, not getting help from any where. my user id is[protected] phone no. - [protected] kanti ekka
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications.
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
again my connection is not working
how irresponsible people are there in the reliance broadband team... they daily say we will come and fix the issue and your connection will start working... this is happening from last 6 days... still no one is came... daily complaining 4-5 times.
.. worst customer service they give... they are not solving my problem... nor giving any fix time that problem will solved that day... really they are frustrating thier customers... i will never give anyone suggestion that they take reliance connection...
really worst service... visited local office 2 times but nothing happens... technician don't know how to behave with customers...
solve my issue as soon as possible...
complain no.[protected]

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