[Resolved]  Reliance Broadband — Illegal Suspended services

Address:Lucknow, Uttar Pradesh

Dear Sir, My Uid is[protected]Reliance Broadband), Services are very Poor, without any reason connection had not worked for single minutes between 26 May to 3 June 2015 and 23 June to 27 June 2015 and 3 July to 13 July 2015 and still the connection is not working. Complaint No. are[protected],[protected],[protected] and[protected] and dozens of time no complaint has been registered. Service Engineer Mr. Radhey on 27 June 2015 told to deposit the Rs. 600/ out of bill amount of Rs.796/ and Rs. 196/ will be waived because of abovementioned frequent disturbances in the services. I have deposited Rs. 600/ as told by Service Engineer Mr. Radhey, but after deposit of bill the services are suspended from 3 july 2015 till date. Kindly register my complaint, order to restore my services and waive the bill of the complainant of the period of suspended services and also of the services not provided by the company.
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Oct 17, 2016
Complaint marked as Resolved 
Verified Support
Jul 14, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 20, 2015
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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