[Resolved] Reliance Broadband — Internet not working, no officials responding

rohan1424

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122001

My Reliance Broadband(user id:[protected] was activated on 22nd october . I m facing regular disconnection and interruptions lasting for 24-48 hours. If i try to register complaint, the call center informs me that my documents are not updated. If i call the local sales rep, he informs me that all documents are updated . They refuse to give me complain no.They even refuse to escalate my complain to there superiors and don't even give me the id for nodal officer.Request you to please help.

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Oct 23, 2016

Complaint marked as Resolved

Verified Support

Dec 03, 2015

Reliance Communications Customer Care's response Dear Rohan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Verified Support

Dec 05, 2015

Reliance Communications Customer Care's response Dear Rohan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications