[Resolved] Reliance Broadband — Internet not working since 02 May 2014. | |||
I have broadband connection in name of Ravneet Kumar with Customer Id[protected] at Chandigarh since last one year. My broadband connection is not working since 02 of May 2014 and I have filed so many complaint since 03 May 2014 daily That I have fed up now calling Reliance Toll free . Still there is no solution to my problem. The customer care executive just reminds that your Internet will be working within 24 hours and they will forward your complaint to concerned department and I will get call from Reliance office in few hour. BUT BUT THE NET IS NOT WORKING AND THEY ARE NOT TAKING MY REQUEST TO DISCONNECT MY CONNECTION. I CAN NOT PAY FOR THE SERVICE I DIDNOT RECEIVE AND THERE IS NO COMMUNICATION FROM RELIANCE TILL DATE NOT A SINGLE CALL TO MY CONTACT AND ALTERMATE CONTACT NUMBER. THEY SAY THAT YOUR NUMBER WAS EITHER SWITCH OFF AND NOT REACHABLE. I REQUEST YOU TO DISCONNECT MY CONNECTION IMMEDIATELY UNDER INTIMATION TO ME AT MY E MAIL ADDRESS [protected]@yahoo.com or Contact no [protected] or [protected]. ALSO MY SECURITY BE REFUNDED AND MY ADVANCE BILL AMOUNT BE ADJUSTED AS THE COMPANY IS NOT GIVING ME SERVICE AND DUE TO POOR SERVICES I AM FORCED TO QUIT. RAVNEET KUMAR Contact no [protected] AND [protected] E MAIL [protected]@yahoo.com Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications