Reliance Broadband — Internet not working since May 2014 and the complaint which I have registered is showing under solved status without my confirmation

Address:

Mumbai City, Maharashtra

Hello Mr. Pankaj Sootha I am using Reliance broadband services more than year now and I can be located by user id #[protected] registered under user name Ramesh Singh (singh.[protected]@live.in) Everything was working fine with me but later than May 31st, 2014 my connection is not working. Below is the history of complain which is resolved without resolving the issue and also without confirming with me. • May 31st, 2014 –[protected] • June 12th[protected] • August 5th 2014 –[protected] • August 4th[protected] I would like to know why my complain is getting closed without any confirmation or resolutions, everytime i have called i have requested for a call back but it never happened. The information which i have received on call is mis matching with one customer service agent to another. I am not sure why even the customer services cannot help me or understand my situation. I would really appreciate if you can update me with you findings on the same and help me to get this issued ASAP. Thanks, Ritesh Singh [protected]