[Resolved]  Reliance Broadband Internet — Reliance broadband internet - Connection Termination Issues

Address:

Bangalore, Karnataka

Hi, My reliance broadband subscriber ID was[protected]. Since I was moving abroad I’ve given a request for internet termination on March 21st 2014. The compliant number is[protected]. I’ve followed up with the customer care continuously regarding the termination status. I escalated the issue on March 24th and again on March 28th. Even after continuous follow up there was no response from them. Customer care mentioned their team will contact me with 2 working days. I was there in India for 2 weeks after giving the termination request. Even after my continuous follow up no one has contacted me. I vacated my house on March 30th and left to USA in April 1st week.. After the termination request on March 21st I even paid the bill for next 2 months in April and May. Even though I’ve not used the internet in April and May. Again they had sent me the bill this and asking me to pay. It appears the connection is not terminated even after number of requests through phone and emails. I request you to look into this matter and resolve the issue. I’ll not be paying the bill even 2 months after the termination request Regards, Naveen