[Resolved]  Reliance Broadband — Irrisponsibility of customer support people

Hello, I am fed up of talking to people and saying that my broadband connection is not working since last 12 days. Every time you guys commit fake promises that the connection will start working in couple of days. It seems to me that you guys don't work for you company but you are working just to get paid for nothing. Guys if you can't provide good services, you should not make fool of others. Now I have the only option to cancel this broadband connection and look for another option. But let me tell you people, it is not good for your company's reputation. Last time I received an email from you stating that I would get response from your end in 1 business day but I haven't received any assistance from so far. I would ask you either to fix this problem or remove your Internet connection from my house. Complain no. CNM[protected] Customer ID:[protected] Regards, Rajiv [protected]/ [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Rajiv,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information