[Resolved] Reliance Broadband — New Connection Delay

manojmariodsouza

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I had booked for a connection on 3rd September 2015 and Reliance promised to get back to me by 48 Hours, which didn't happen. After repeated phone calls nothing much has happened other than false promises. They say that the pin code is serviced by them and I don't know what's the fuss is calling up and saying if they are ready to give connection or not. They are other service providers like ACT ready to give connection, I am waiting for reliance as they have better broadband plans. Could Reliance please conform if they can give a new connection. If not please let me know as soon as possible as I can use other Service providers who actually respond quickly. Name: Manoj Phone Number: [protected] Address: 5th Cross, 2nd Main, KHB Colony, 2nd Stage, Basaweshwaranagar, Bangalore, 560079.

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Oct 15, 2016

Complaint marked as Resolved

Sep 07, 2015

Updated by manojmariodsouza I had booked for a connection on 3rd September 2015 and Reliance promised to get back to me by 48 Hours, which didn't happen. After repeated phone calls nothing much has happened other than false promises. They say that the pin code is serviced by them and I don't know what's the fuss in calling up and saying, if they are ready to give a connection or not. They are other service providers like ACT ready to give connection, I am waiting for reliance as they have better broadband plans. Could Reliance please confirm if they can give a new connection. If not please let me know as soon as possible as I can use other Service providers who respond.
Name: Manoj
Phone Number: [protected]
Address: 5th Cross, 2nd Main, KHB Colony, 2nd Stage, Basaweshwaranagar, Bangalore, 560079.

Verified Support

Sep 13, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 29, 2015

Reliance Communications Customer Care's response Dear Manoj,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications