[Resolved] Reliance Broadband — No | |||
Hi, I am from Gurgaon . I wish to make a formal complain to Reliance broadband Internet connection. I am facing this issue from last 12 days. I made payment on 13th july by requesting new broadband internet connection, at the time of payment MR Mahesh (Sales person) told me that till 16th July they ll setup Internet connection. Still it is not yet setup the connection. Whenever I am calling to sales persons they are giving new contact and that new contact person is requesting me to wait for 2 to 3 days. I contacted to Reliance broadband customer[protected] for twice after waiting for a long time in line and they are telling with out customer Id they cant able to take complain. After this also my luck doesn't work they too request me to wait for 2 days for conformation. Mr Mahesh is not attending my call. Now I am not getting whom to contact to resolve the issue. I am in dilemma whether they ll give connection or not. I cant go with other network for internet as my money is locked with them. Simply reliance people are making customers mad. They are playing with customers by changing dates and time often. So please help on this. My CAF No:[protected] Name:Mayank Contact No:[protected] Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved Verified Support Jul 25, 2015 Reliance Communications Customer Care's response Dear Mayank, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 01, 2015 Reliance Communications Customer Care's response Dear Mayank, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment