[Resolved] Reliance Broadband — No disconnecting my Service | |||
I hav a Reliance broadband 4mbps Thunder plan 1099/- + tax = 1220/- After repeated verbal request to Reliance broadband's Costomer support & Mails that was replied & confirmed with my Customer ID . Reliance broadband still continues its Serivice with following problems 1. DHCP servers fails ever 5 - 30 mins 2. DNS freezes in every 30sec - 2min 3. DSL fails every alternate day 4. Toll Free no. Fails 99% call after 20 - 30 min hold 5. Not a single Hard or Soft copy of bill received 6. Ratio for home user is so bad 2mbps is wht we get maximum time & decreases to 0.15mbps at peak hours 7. No doubt DSL hav average ping & data loss but 60+ ping to same city Servers is too BAD Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Having the same problem for almost a month now... They have resolved the problem after almost 3 weeks and also its stopped working again... I am not [censored]ing going to register a problem again and again. My user ID :[protected]
Sick people.
Sick people.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.
Regards,
Reliance Communications