[Resolved] Reliance Broadband — Not getting speed as per plan

ashish246

from Pune, Maharashtra

Address:

Pune, Maharashtra

I have taken Thunder699 2MBPS plan of reliance broadband in pune.
But I am getting speed around 600 kbps as per Speedtest.in.

I did complained for the same to customer care they logged complain against it. but still no difference and now they closed the complned with status solved.

I am still not getting speed 2 Mbps as promised.

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2016

Complaint marked as Resolved

Verified Support

Jul 29, 2015

Reliance Communications Customer Care's response Dear Ashish,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Related Reliance Communications reviews

View all 22891 Reliance Communications Reviews

Comments

ashish246

from Pune, Maharashtra

Hi Reliance Communication Team,

I had dropped a mail to [protected]@relianceada.com 3 months back and since then the mail chain is still going on. I have not got any satisfactory explanation regarding the above complaint. Hence I had terminated the connection and have requested for the refund of my paid amount - Rs 1800.

Also I have requested for any higher authority/escalation contact persons details to discuss the issue. But I have not got any details yet.

Kindly provide the required information asap.

Regards,
Ashish Mahajan.