[Resolved] Reliance Broadband — Not satisfied | |||
Hello mr. reliance broadband i am user of your broadband net from the last six year and i had faced so many problems bt every time i have to said please disconnect my net and every time your superior told me that sorry sir you never face any problem again in future. Recently i am facing a problem from your side again. In last month june i didnt received bill either in soft copy or hard copy so that it will charge late fee to me and i complaint a issue in july, there was some technical problem in your server so that m not using your services for the week. and i call to customer care for that they given me complaint id[protected] in two days they closed my complaint without my concern and i faced the problem whole week, from till date i didnt received any intimation regarding closing the complain. Today i call you customer care and told them whole issue, after that they disconnect my call three times without solving my problem, even one executive said i have to disconnect your call because the issue is ridiculous... If there is any quality department please check how the executive talk to client and disconnect the call. Till date my complaint is not solved if this happnd than please terminate my connection i dont want to use it because of your very poor services. my user id[protected] Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Aug 05, 2015 Reliance Communications Customer Care's response Dear Preet, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
2 Comments | |||
Comments
very very poor customer care, not satisfying ans, not frequently solution, third class engineer, third class service, no quality management for seeking customer query, not taking care of the email solutions
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Also please look forward for my bill regarding problem.