Reliance Broadband — Not working for more than a month

Address:

Coimbatore, Tamil Nadu

I have a reliance boradband connection with the user id:[protected] and the connection is having a frequent disconnection problem since it is bought. I used to make a complaint every week and they used to attend the same. Now, when i made complaint on 5th of march, the complaint was not attended and subsequently when i called them on 18th march, i was surprised to understand that the complaint was closed with out even checking with me whether the connection is working. I raised another complaint and till today i am waiting for the service to be attended. I tried calling their engineer (Ganesh - [protected]) but he just disconnects the call when he hears my name. I tried sending a mail to their customer care but no reply / response. I am totally annoyed with the service and would like to file a case against reliance.