[Resolved]  Reliance Broadband — pathetic service and finally Pre Litigation Case - 77832/2014-[protected].

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Bangalore, Karnataka

HI, I was using reliance postpaid data card 3 years back. They had such a pathetic service that i couldn't even bear it for some time. Requested at the customer care to solve the issue. An engineer came and said that there is some technical problem and it will be resolved in 2-3 days. And to my surprise it was not resolved and I called the engineer back after 5 days and he was surprised to know that it has still not been solved and said that he will resolve it asap. and since then he stopped picking up my calls and ultimately I had to go for the disconnection. you know what did these guys do? they didn't disconnected the service and kept generating my bill even for the next month which I didn't used at all. over a year back they called me for the payment I said that the bill has 1 month of extra amount. please correct the bill and resend it to me. I will pay it immediately. They said ok they will do the same and not heard since then. and now recently I have been receiving mails to pay whole bill of Rs.1849. I have received Pre Litigation Case - 77832/2014-[protected]. My contact no. is [protected] connection detail : Account No :[protected] Mobile No :[protected] Amount Due : Rs.1849/- What should I do. I have really got frustrated of Reliance. This is the worst company I have ever seen. Any advice will be appriciated.