Reliance Broadband (Rcom) — Deducted money without any payment confirmation

Address:New Delhi, Delhi

I made an online payment of Rs 500 through my debit card on the 2nd of June, for my internet connection. However, the reliance communications page didn't offer any sort of confirmation report and sent me straight to the first page. No email concerning the payment was received, however money was deducted from my account. I have been trying to contact them since day 1, but my calls are never received. I'm extremely fed up with their service and hope to solve this problem as soon as possible Name - Pran Protim Sonowal Address - Satyaniketan, New Delhi Contact No - [protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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