Reliance Broadband — Reliance Broadband - Frequent Disconnection/Logout

Address:

Lucknow, Uttar Pradesh

I've been using Reliance broadband since 2012. Recently I've been facing annoyed by the frequest logout/disconnection problem. It's so bad that my uptime in an hour is merely 10 mins. On top of it there hugely irritating costumer support reliance has. Literally none cares about the issue. None gives a call back for the resolution, give false committment of restoration in service. I've been calling 5-6 times a day and everytime I've been getting same answers as "there is outage in your area, and service will be restored in XX hrs", which never happened till date. I've thinking of changing the broadband provider. This is just a last chance to see anyone at Reliance really cares and gets back. Regards -ram shankar [protected]