[Resolved]  Reliance Broadband — Reliance Broadband NOT WORKING since August 02, 2014 and being charged for the same. Clear case of cheating the customer

Subscriber id[protected]. My broadband connection has not been working since[protected]. Billing dates are 11th of one month to 10th of the next. Paid the bill till[protected]. Registered numerous complaints regarding connectivity issue countless number of times, with no response. Then on[protected] two technicians came to my house and looked into the matter, said due to some strike at their office they couldn't come earlier, further they said they said that they couldn't resolve the issue and would come the coming week and resolve the problem. Till now they haven't come and my connection is still down, Since my connection has been down for so long, I contacted customer care for waiver of rent for which they replied that I should contact them once my connectivity issue has been resolved!!! On[protected] I was contacted by reliance saying that my broadband service has been suspended due to bill pending for the period of[protected] to[protected]. I notified them about the connectivity issue and I was told that once I pay the bill the connection will be restored. I paid the bill on[protected] itself, but again the connectivity issue is still not resolved. Again contacted customer care and I was genuinely shocked when they said that, according to their reports the connectivity issue complaint which I registered on[protected] had already been resolved on[protected]!!!??? This is a clear case of cheating the customer. If it is resolved then why am I not getting any service? What am I paying for? The technicians reported that the complaint was resolved without actually resolving it, they themselves said to me that they didn't reslove it!!! Now I have registered a new complaint, again, SR no:[protected], regarding the connectivity, When is it going to be resolved? Stop cheating your customer.