Reliance Broadband — Reliance broadband- Worst customer service ever & doesn't work most of the time!!

Address:Chennai, Tamil Nadu

I have been using reliance broadband connection in chennai for almost a year.. The connection does not work for 15-20 days a month. They have the worst customer support, when you call them for complaints, they ask you many idiotic questions before taking the complaint. After that they will put you on hold for 2-3 min and provide the complaint number. In spite of shouting at them and taking severe steps, they never seem to bother. Worst people, worst attitude and they do not care about customer satisfaction.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

am from mumbai and my connection is down frm last 15 days...till date no sign of working...talked to cc...talked to appellete officers...talked to floor managers...wasted many hours in it...yet nothing...everytime i come to know complaint is closed so register a new one...and in 15 days i had launched almost 8-10 complaints coz they close everytime without resolving...taking reliance bb is just a nightmare and one never know when it shall go down for hours...days or forever
Dear Dinesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information