[Resolved] Reliance Broadband — Reliance not terminating the connection after lodging the complaint 4 months back

omvhirve

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 411027
Website:	www.rcom.co.in

Hello, I am getting the terrible experience from the last 4 months or so. I have requested to terminate my reliance broadband connection prior 4 months back and after being repetitive follow up, my connection is not yet being terminated. I raised many high priority tickets by contacting their customer care but all efforts are in vain. I am still getting the bill from reliance for the services which I have stopped to use after I logged the termination request. Even I am having the mails from the Reliance saying that your request will get processed within seven days but that never happened till now. With this consumer complaint portal I would like to tell Reliance that no customer will tolerate this kind of work and will take further actions against you. Thanks & Regards, Omkar Hirve, PUNE, Maharashtra

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Nov 14, 2016

Complaint marked as Resolved

Verified Support

Dec 14, 2015

Reliance Communications Customer Care's response Dear Omkar,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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Comments

omvhirve

from Pune, Maharashtra

Hello,

I have added the complaint against Reliance with the URL provided: http://bit.ly/1cmd6ds

With the kind of service I got from customer care of Reliance, I am not sure my request will get resolved soon.

I pray to almighty to give all Reliance customer care associates a good will so that they can take and complete my connection termination request on priority.

Thanks & Regards,
Omkar