[Resolved] Reliance Broadband — Reliance Pro 3 Network issues - Worst service | |||
Reliance Pro 3 Network issues - Worst service I had purchased Reliance Pro 3 and they promised to give a good speed. But we have never seen better speed. All the work goes on hold just because of this worst service. This is the worst network ever used. Reliance is worst network and would request you never ever buy products from reliance (Biggest Chor Company) They just pull in the customers and then fool them. Reliance just wants to gather money (to gift wife and children expensive gifts) from us and we get fools with their false commitments. We even logged complaints but they were of no use as they commit us to solve the issue but it is never done. Data Card No :[protected] We bought this product from Jitubhai (Reliance Web Gorai) [protected] and still get no help from him even after complaining n number of times. I hope this reaches their officials and take strict actions to improve their services. I am also willing to take back my complaint if they seriously work upon this and get this resolved. As per the telephonic conversation with prashant in customer care it was discussed that you are going to replace the defected piece. But your dealer Mr Yogesh (Phone care services pvt limited) was asking for money to get it solved. Why they hell should i pay more money for the defected piece. The service is getting worsed day by day. I am grading reliance as the worst company and its products as very cheap. I am really shocked to see that how easily you closed the complain without even asking back to us. We still are unsatisfied with your service. By writing this complain, I am taking my whole time to help all those who may become prey to your fake services of reliance pro 3. I would also like to mention one incident while talking to their customer care. His name was Firoz and when asked for issue resolution he asked me to stay on line and they went away, He made me stay there for approx 45 minutes and with all lost hopes I had to hang off. Really worst customer care. Please read all things before buying any reliance products. I have made a mistake to choose reliance. If this is not resolved in another 7 days then I will posting this in every possible corner of webspace to reach maximum audience. Mehul Shah [protected] Rajen Shah [protected] Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Jun 11, 2015 Reliance Communications Customer Care's response Dear Mehul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 17, 2015 Reliance Communications Customer Care's response Dear Mehul, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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