[Resolved]  Reliance — Broadband service not working for the past 2 months

Address:

400097

Hello,

My subscriber ID is[protected] and for the past two months since the date of 26th of September 2015, I have been constantly complaining regarding my broadband internet services not working. When I call your applet office they assure me it will be solved in 2 days, 4 days or 10 days and it has been going on since the past two months. You are closing the complaint on your own whims when you have not even fixed the problem and do not call me or your engineer does not visit there is basically no response from your end for the past 2 months all you have been saying is "commercial problem is there and fibre cut is there and material shortage is there". So plz do tell me what is going on that for 2 months it has not been solved. are you inventing fiber optics is that why it is taking you so long? Are you going to solve it? or are you going to just keep me hanging? If so do tell me I will gladly disconnect my connection. I call your applet office and if I keep calling they act like I am causing them discomfort and when I do take call later they say that my complain has been closed. I expect that I get the full waver when and if I get my internet back and not have any issue with it cause of you falsely closing my complain as it is fixed. I need a detailed information regarding the Issue and when it will be solved. I have tired all available parties from about end and nothing has happened so far. Expecting a proper reply. Regards.