Comments
very bad experience
Reply
Dear Sushma,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
my contact number is [protected], ... and you should have details in your record
Dear Sushma,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Dear Sushma,
As per your telephonic conversation with our customer service associate, request you to share the snapshots of the payment receipt done against your January 2016 bill, for us to investigate the same further and get the same updated in our systems. Thank you!
Regards,
Reliance Communications
As per your telephonic conversation with our customer service associate, request you to share the snapshots of the payment receipt done against your January 2016 bill, for us to investigate the same further and get the same updated in our systems. Thank you!
Regards,
Reliance Communications
I had shared already with reliance communicaction long ago and now you have come up with some previous dues which is in month of jan2016, ... as my husband always makes all bill payment as when he visited reliance store the representative himself denied to take as it was paid ... he thought possibly i have paid online as it was showing online payment...
and now when we paid the said about wiuth lpc charges which is 870... it is also very bad treatment as reliance has so much of system glitch that wrong payments updation happens and that too you people discover after three months ... and you charge LPC and moreover as penalty you barred the service from 29th of march till 13th april which is disgusting...
this is not at all customer service but its very dominating behaviour you have shown ... now you will have to pay loss of my business per day which is 500 minimum...perday *16 days ... which is =Rs.8000/-
it is better you do not take your customers for granted.. and pay the said amount... my account number is -[protected] ifsc-hdfc0001791, branch vishrantwadi pune...hope to get the money asap... as even if it was not my fault i had to request every tom dick n harry in you companyt and had to suffer for 16 days of discontinuation of service... still i paid the my previous dues without and substantial...
and instead of asking proof you better check your records everything will be crystal clear.
regards
Sushma Singh
[protected]
and now when we paid the said about wiuth lpc charges which is 870... it is also very bad treatment as reliance has so much of system glitch that wrong payments updation happens and that too you people discover after three months ... and you charge LPC and moreover as penalty you barred the service from 29th of march till 13th april which is disgusting...
this is not at all customer service but its very dominating behaviour you have shown ... now you will have to pay loss of my business per day which is 500 minimum...perday *16 days ... which is =Rs.8000/-
it is better you do not take your customers for granted.. and pay the said amount... my account number is -[protected] ifsc-hdfc0001791, branch vishrantwadi pune...hope to get the money asap... as even if it was not my fault i had to request every tom dick n harry in you companyt and had to suffer for 16 days of discontinuation of service... still i paid the my previous dues without and substantial...
and instead of asking proof you better check your records everything will be crystal clear.
regards
Sushma Singh
[protected]
Dear Sushma,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
third class... worst than that
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22891
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709