[Resolved]  Reliance Broadband — Speed issue

Address:Bhopal, Madhya Pradesh

Sir, I have broadband connection having speed 4mbps, . But it is giving the speed of less than 1mbps which is creating a lot of problems. I have complained 3-4 times but they don't reply and there is no longer response. This issue is from 23 days. They only call me for billing not for reform. Kindly pay attention to the complaint.
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Oct 25, 2016
Complaint marked as Resolved 
Verified Support
Aug 20, 2015
Reliance Communications Customer Care's response
Dear Vishal,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

Hi Vishalqwerty, i am facing the same problem i just purchased a new connection 2 weeks ago from R. Broadband and my plan is 1MBPS but all i am gettig 3kbps - 10kbps and i
filed a complained 5 to 6 times now all the call center/customer care
guys saying we will solve your issue in 24 hours but then after 24 hours
nothing changes since i got the connection i recall i receive only twice since i purchased the broadband service from Reliance, speed of 100-105/kbps and that it and that is not even a full speed (i
assumed the download/upload ratio is 1:8 so if my connection is 1mbps
the my download/upload/streaming speed must be 128kbps all the time) I think they are just saying for market all those ads and stuff this is actually fraud i change my ISP cause i thought Reliance is better and providing services cheap but no that's where i was wrong they are misleading everyone and i spend around 2150 Rs. for the new connection and now i am re-thinking about changing the ISP. and the guy who was connecting my connections said now you don't have to worry and our service is best out there you don't have to worry about anything and the way he pressure me to make purchase oh guys you have no idea... and now he even not even answering my phone... so this is how the brilliant minds works at Reliance huh! first they made you purchase it and let you dream about it and then you just called and called and no response just dry promises the tell you "It will be done" "this time it will be done surely we promise"now my 2000 Rs. they are gone and i am never gonna make them back and plus if this Reliance did not fix my issue then i have to move to another ISP so again i have to spend more money so Bravo Reliance Broadband you are clever about how to make company's name to the top you are just looting peoples money and clever tricks you got for sure...

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