Reliance Broadband — Unable to use at my home

Address:

Kolkata, West Bengal

I have a Reliance 3G Connection. I am having connectivity issue since the month of August...I had lodged a complaint regarding my connectivity issue..I had called CustomerCare dept nd lodged the complaint..While making complaints, I was asked to go thru several changes in my Reliance 3 G DONGLE...They told me that problem would be resolved by 48 hrs...Within 24 hrs, I had received a call from their technical dept that the problem would be rectified by server dept as soon as possible.. Afterwards, i did nt received any call from thr end and having the same problm while using at my home...Regarding the same, I had called thr sales person(Mr BN Saha ) thru whom I had bought it..He asked me to provide the Broadband no which I had smsed him...But then, I did not get any feedback from him...Evn, I hav called up thr CustomerCare dept regarding the same today, Mr Ankit who received my call, stated that they would not provide any TAT to me as the server upgradation job is going on...not only that he asked me to seat in front of my pc/laptop so he could hav asked me to go thru the same procedures which I had done earlier also...