[Resolved]  Reliance Broadband — Unjustifiably pathetic service

Address:Pune, Maharashtra

Hi, I had bought Reliance wipod connection from a reliance agent for 2500 Rs, which I later got to know that it is generally provided free of cost. My device details : MDN : [protected] battery : 2200mAh speed : 14.7 mbps cost : 2500 /- (even though the cost on website is 1799 Rs ) I asked for the bill but the agent stopped picking my calls after he sold this. He had committed that he will provide me the bill, still he started ignoring my calls intentionally. Then I kept using this device. But I could not connect to a single site easily. Their speed is frustratingly slow at my area, even when they claim 14.7 MBPS as their speed. I raised number of compliants against it but they just kept avoiding solutions and did nothing. All the executives. I can list out a few numbers which I contacted and who did not help at all : [protected] -- This is the cheat guy who sold me wipod, did not give me bill after he promised and kept ignoring my calls. [protected] - Umesh -- He is branch manager for Kalyani Nagar Reliance -- He had my complaints which he also duly neglected for some time until I stopped chasing them. I made almost 50 follow ups in all or even more. [protected] -- This is the landline number for Reliance netconnect branch Kalyani Nagar. I also had many email communications with [protected]@relianceada.com ; [protected]@relianceada.com ; and few more reliance care emails. I have all those emails with me and I can easily sue them for my loss due to their pathetic service. I want to claim all the losses incurred. Financial and mental. Manoj [protected]
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Oct 18, 2016
Complaint marked as Resolved 
Verified Support
Sep 12, 2015
Reliance Communications Customer Care's response
Dear Manoj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 22, 2015
Reliance Communications Customer Care's response
Dear Manoj,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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