[Resolved] Reliance Broadband — Wired Boradband Connection[protected] | |||
Broadband line was down since 27th August & I logged a complaint on 2nd September (#CNM [protected]). Post this there was no any response from Reliance customer services team till end September 2014.Hence I logged second complaint on 6th Oct 2014 #[protected] asking for waiver & asked to disconnect the services if they are unable to resolve the issue. On 10th October I got a mail from Reliance about termination of broadband line. When tried to reach to customer care, I was unable to connect to the customer care representative for hrs post repeat calls. Now my line is dis connected & I had no any confirmation on waiver request. Neither I got any call from customer retention team nor from customer care team to understand my issue. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Satish,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications