[Resolved] Reliance Broadband — Worst service and fraud company | |||
I am having an unlimited broadband plan of 2mbps/sec. In the month of October 2015, the net was not working properly( it was working only for 20- 25 minutes). that was even confirmed by their technician who called me and said "there is some issue with the battery so we need to replace the battery". I did the complaint more than 20 times using email, local landline number and even the toll free number but nothing happens. whenever i used to call they use to say it is in processing state. then they send me the bill for the entire month. I informed them that as the net was not working as even it is not properly resolved now also. so why will I pay the full amount. first resolve my problem they i will make the payment. Then at the end of the month they use to call me saying "pay the bill", i said once my problem is fully resolved i will pay the bill.and i even said that i should get some concession for my problem as entire month i faced the issue and i am still facing the issue. After i did the bill payment it works good for 2 days then again same thing continues... these guys are just big fraud. they will not listen to any of your compalint Was this information helpful? | |||
Nov 16, 2016 Complaint marked as Resolved Verified Support Nov 18, 2015 Reliance Communications Customer Care's response Dear Rohit, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
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