[Resolved]  Reliance Broadband — Wrong bill generation and disconnection of service

Address:	Lucknow, Uttar Pradesh, 226012
Website:	reliancebroadband.co.in

Dear Sir I have facing problem with Reliance since I have taken the connection. Firstly they had registered me with Wrong name as Sushil Singh instead of Sushil Kumar Sinha. I have made several request, but no response from the company. Then service issue of company. There is almost no resolution in this company for any customer complaints. Now the issue is the company has wrongly generated bills in my name in March 15 and I had made request vide[protected] on18th and reminder on 11th April and still the company has not reverted on the same. In the month of April I had discontinued the Reliance Broadband service and by then the company has also not generated any invoices in my name. On 10th of Nov I received a call vide cell no [protected] and the person is claiming that he is the advocate of the company and he is going to sue me in High Court Delhi if I will not clear the payment of Rs. 503. I told him that I owe Rs 445 from the company which i forgo as I not sure that this company will pay me back. Even then he didn't given me any time and continously threatened me to sue. However I forced to pay Rs 503 even though I have no outstanding to the company. Now After six month the company has again generated the bill in my name though I had discontinued the service in April. I have taken up this matter to their customer care even they are neither giving me concrete reply that why the bill is generated after 6 - 7 months nor given me assurance that my service is discontinued and advance bill no[protected] wrongly generated will get reversed. Only he has provided my a complain no[protected]. I as was sure tht Reliance will not provide me any solution I have recorded customer care conversation and will produce if proper resolution will not provided. Request your kind interventions to stop the company generating fake bill, stop harrassing and threatening calls from their representatives and assured me that the connection number[protected] is discontinued. Thanks