| Address: H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai, Mumbai-400710 |
Dear Sir / Madam,
1. An email was sent to me on 26th July 2021 on my email ID [protected]@gmail.com by Reliance Capital through his email [protected]@reliancecapital.in. A screenshot is also attached herewith for your reference.
2. It is clearly mentioned at Point Number 5 that once Reliance Capital receives the file charge, Reliance Capital will process my loan application & the loan amount will be credited in my account within 24 to 48 hours. Mr Abhinav Jain, your sales executive, discussed and informed me the same thing as mentioned at Point No. 5 that the sanctioned amount of Rs. 21, 25, 000/- will be disbursed in my account within 24 to 48 hours after paying processing fees.
3. Accordingly, I have transferred an amount of Rs. 4, 999/- to the following Reliance Capital Account vide transaction reference No.[protected] dated 30th July 2021 as a processing fee for Reliance Capital Home Loan against my application No. RCHL[protected]K-9856. Screenshot & my bank account details are attached herewith for your reference.
Beneficiary Name: Reliance Capital
Bank name: Axis Bank
Account number : [protected]
IFSC code : UTIB0000119
4. Almost 4 days (more than 48 hours) have passed. An amount of Rs. 21, 25, 000/- (Rupees Twenty One Lakhs and Twenty Five Thousand) is not credited to my account till date. It is requested to transfer the sanction amount in my account at the earliest.
With Best Regards,
Ravi Gautam
S/O Shri Shailendra Gautam
SMQ No. - 62/3, Old Willingdon Camp
Race Course, New Delhi - 110003
Mobile No. - [protected]
Reliance Capital customer support has been notified about the posted complaint.
Aug 20, 2021
Updated by romeo901062 Reliance Capital Housing Private Limited Company will take how many days to resolve my query
We need to wait for an hour to connect the call but executives will not speak even 10 secs also Very worst service.