Reliance Capital — complain on applying for personal loan and insurance from reliance capital harvir singh

Address:	122001
Website:	-

Respected sir,

1. With due respect, i, would like to draw your attention towards issue related to applying for personal loan & insurance from reliance capital on 06 aug 2018.

2. I had applied online personal loan for rs 6, 00, 000/- from reliance capital and in this regards i was in contact with the following individuals of your department:-

(A) mr vinay mehta (File incharge) on mob no [protected] and wartsapp no [protected] told me that file charge sum of rs 9, 699/- will be paid by you in favour of on line service, kotak mahindra bank maharastra account no [protected] ifsc cord kkbk0000198. I transferred the amount (Through money transfer) in favour of on line service account no [protected] ifsc code no kkm vide gaurabh communication rashid no 12421 dt 11 aug 2018 after that document/file for personal loan has been prepared and approved letter send to me on my personal e - mail id (Photocopy of the same is enclosed).

(B) mr satender yadav (Insurance) on mob no [protected] intimated me that your loan has been sanctioned vide sanction letter file no uti/mgl/57/845 (Details of loan mentioned in sanction letter (Copy attached) dt but you will have to pay insurance cover benefit for rs 60, 000/- in favour of rjt account no[protected] vide gaurabh communication rashid no 12534 dated 25 aug 2018 for personal of loan rs 6, 00, 000/- (Rupees six lacs only) (Refundable amount within 3 days after the loan amount disbursed in your account within 24 hours after process has been completed) (Online receipt attached) as per instructions given in on line massage that personal loan will be credited in your account within 24 hours after processing has been completed and i transferred rs 60, 000/- through money transfer/on line transfer in account no given above.

(C) after 3 days i received a call from mr ramchandra dattatraya shende (Cashier) mob [protected] he told to transfer rs 90, 000/- (Rupees ninety thousand) (15% commission) in my personal account (Mr ramchandra dattatraya shende axis bank indapur maharastra account no [protected] ifsc corde utib0000135) and when i will receive your transferred money than i will credited of your loan amount in your account.in this regards audio clip is also available in my mob and will be forwarded to you if required.

(D) on 25 aug 18 i, was received a call from mr ramchandra dattatraya shende (Cashier) on mob [protected] and he demanded rs 90, 000/- (Rupees ninety thousand) to be deposited in his personal account axis bank indapur maharastra account no [protected] ifsc corde utib0000135 after that he told me, i will credit loan amount in your account. I was on a conf call with mr satender yadav (Insurance) and mr ramchandra dattatraya shende (Cashier) durint the entire conversation, recording of the audio is available with me and may be fwd to you if required.

3. In this regard the following documents is fwd herewith for your necessary action please:-

(E) reliance capital loan approval no rcpl/0003857 dated 06 aug 2018 and sanction letter file no uti/mgl/57/845

(F) gaurabh communication rashid no 12421 dated 11 aug 2018 for rs 9, 699/-.

(G) gaurabh communication rashid no 12534 dated 25 aug 2018 for rs 60, 00, 000/-

(H) insurance form.

5. In view of the above, may i request you to look in to the matter and issue instructions for crediting of loan amount rs 6, 00, 000/- that has already been sanctioned otherwise return processing fees of rs 9699/- (Rupees nine thousand six hundred ninety nine) and insurance amount rs 60, 000/- (Rupees sixty thousand) (9699 + 60, 000 = 69, 699) within shortest period to avoid unnecessary correspondence.

Thanking you in anticipation,

Your’s sincerely

Dated : aug 18 (Mr harvir singh)