[Resolved]  Reliance CDMA — Deduction of data charges from main balance

Address:

Mumbai City, Maharashtra

First of all it is a sorry thing that there is no mobilenet online recharge available on the net. Secondly, what is happening when we activate the data recharge from our own number is very frustrating. I recharged talk-time of Rs.1000/- and out of that I sent an SMS for data recharge of Rs. 200 something, which was done correctly. Now, when the data recharge is over, the net does not get dis-connected or anything like that, instead the amount is deducted from the main balance WITHOUT ANY INFORMATION !!! which is a big cheating by Reliance. I have been using this number[protected] from last 9+ years and have many a times faced issues which I always ignored. But this is the height. No SMS, no call nothing from your side that your Data charges is exhausted and a recharge is required. In 1 night more than Rs.400/- deducted from main balance and when I try to make a call it says NO SUFFICIENT BALANCE. I question the Reliance team that why such things happen and who is responsible for this. Can anybody answer my question OR I HAVE TO APPROACH THE CONSUMER COURT TO GET MY HARD-EARNED MONEY BACK !!!