Submit a Complaint
Mobile Service Providers
Reliance Communications

Reliance — Collapse of my data o[censored]nlimited plan

Address:Bareilly, Uttar Pradesh, 243003

I had not received any response regarding the complaint no.[protected].
I have Pro 3 connection and I use to recharge with amount of Rs 797 every month.
I was suppose to get 10 GB in Pro 3 mode and there after 144 kbps speed as an unlimited plan until its validity but practically my data collapses before its validity.
I complained the authority many times yet I have not received even a single response from them. I was promised that my problem will get resolved within 24 hrs from the time of complain. I am facing the same problem from the past 2 months.
So I request the authority to look into the above matter and do the needful action.
Please don't force me to knock the door of consumer court. I will be waiting eagerly for your reply.
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Jan 25, 2016
Updated by Satyadev Mishra my alternate number is [protected]
Complaint comments 
4 Comments

Related Reliance Communications reviews

[Resolved]Reliance Communications - misusing find a friend in R-WORLD by somebody @madurai5[Resolved]Reliance Telecom - no customer support given(sion)[Resolved]Reliance Broadband - Phone disconnected for payment but not started after making payment[Resolved]Reliance Communications - NON-RESTORATION OF SERVICES1[Resolved]Reliance Communications - check this teliphone number ueed std22
View all 22889 Reliance Communications Reviews

Comments

Dear Satyadev,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Reply
my alternate number is [protected]
Reply
Dear Satyadev,

Thank you for sharing your alternate number. We have arranged for a call back to address all your concerns.

Regards,
Reliance Communications
Reply
Dear Satyadev,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    View all 22889 Reliance Communications reviews & complaints
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information